Privacy Policy

Who we are

This website is operated by TORAVA AGRISCIENCE (PTY) LTD, Registration No. 2017/280126/07 (trading as Torava Agriscience),138 Kelvin Drive, Morningside, South Africa.

Information we collect

When you use our contact form we collect the details you choose to provide: your name, email address, and optionally your telephone number, farm or company name, enquiry type and message. We also record the date and time of the submission and a one-way hashed form of your connection address to prevent abuse.

How we use it

We use this information only to respond to your enquiry. Your enquiry is stored securely and a notification is sent to our team at [email protected]. We do not use it for marketing and we do not sell it.

Cookies and third parties

This website does not use analytics or advertising cookies. Web fonts are loaded from Google Fonts, which receives your browser's IP address when fonts are downloaded. Enquiry notifications are delivered through our email service provider.

Retention

Torava retains personal information submitted through website enquiries only for as long as reasonably necessary to respond to and manage the enquiry, maintain appropriate business and correspondence records, establish or maintain a business relationship where applicable, comply with legal or regulatory obligations, and resolve disputes or enforce legal rights.

Where legislation requires records to be kept for a particular period, information may be retained for that period. When personal information is no longer reasonably required for these purposes, Torava will delete, destroy or de-identify it in accordance with applicable law.

Your rights

Under the Protection of Personal Information Act (POPIA) you may request access to, correction of or deletion of your personal information, and you may lodge a complaint with the Information Regulator. Contact us at [email protected] or +27 72 756 4164.

Information Officer

Information Officer: Pfano Musetsho. Email [email protected]. Tel +27 72 756 4164. Physical address: 138 Kelvin Drive, Morningside, South Africa.