Legal
PAIA Manual
Information about requesting access to records held by Torava Agriscience.
Draft for review. This page must be approved by Torava Agriscience before launch.
Last updated: 1 October 2026
Company details
TORAVA AGRISCIENCE (PTY) LTD, Registration No. 2017/280126/07, 138 Kelvin Drive, Morningside, South Africa. Telephone +27 72 756 4164. Email [email protected].
Information Officer
Information Officer: Pfano Musetsho. Email [email protected]. Tel +27 72 756 4164. Physical address: 138 Kelvin Drive, Morningside, South Africa.
Categories of records
Depending on Torava's activities and applicable legal requirements, records held by the company may include categories such as:
- company and statutory records
- governance and administrative records
- financial and accounting records
- tax-related records
- customer and supplier records
- contracts and commercial agreements
- correspondence
- employee and personnel records, where applicable
- policies and procedures
- operational and agricultural business records
- product and service information
- marketing and communications records
- website enquiries and related correspondence
- information technology and electronic-system records
- records required to be maintained under applicable South African legislation
How to request access
Requests for access to records must be made in accordance with the Promotion of Access to Information Act, 2000 (PAIA) and submitted to Torava's Information Officer.
A request should provide sufficient information to identify the requester, identify the record or records requested, explain the form of access required, and provide the contact details needed to communicate with the requester.
Requests may be directed to the Information Officer, Pfano Musetsho, by email at [email protected], by telephone on +27 72 756 4164, or at 138 Kelvin Drive, Morningside, South Africa.
Torava will consider requests in accordance with PAIA and other applicable law. Access is not automatic and may be granted, refused or otherwise dealt with as permitted or required by law.
Fees
Fees may be payable for certain requests or forms of access where prescribed under PAIA or applicable regulations. Where a prescribed fee applies, the requester will be informed of the applicable amount and payment requirements in accordance with the law.
Information Regulator
Guidance on PAIA is available from the Information Regulator of South Africa.